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I tried this service for a first time. Laughable. Their rates are better than the banks. The purpose for the transfer was a house purchase and involved a substantial amount of money. Prompt and safe execution of transfer of currency, Very smooth, lots of contact from Jeannette. In the Currency Exchange Service category. Once I created my profile and got situated, I received a friendly welcome email from Grace Hood who's my account rep going forward. This was our first experience of using a currency exchange and it was a nerve wracking decision, by transferring our lifes work from our UK house sale and buying in France. “ TrustPilot is the mafia of the online review world. They facilitate libel whilst simultaneously extorting money from brands. Currencies Direct was established in 1996 by Mayank Patel and Peter Ellis, who wanted to provide a better currency transfer service than was available at the time. Currencies Direct proved invaluable to us by accepting on our behalf, payments in various currencies (in our case from our Amazon sales). Your company representative Asif Shaikh was extremely professional and helpful when resolving a transfer issue for us and is a credit to your company. She was very patient and talked me through the process. I would happily recommend Taylor and his team at Currencies Direct, and will be using them again. Currencies Direct Ltd is authorised by the UK’s Financial Conduct Authority as an Electronic Money Institution under the Electronic Money … Here's a direct quote from the Trustpilot … I reached out to a few companies and to be quite honest, the service wasn't good at all. And, if that’s not all, they’ve been trusted by over 150,000 satisfied customers to transfer their currency overseas and have a five star rating on Trustpilot. Currencies Direct offer a professional service for transferring your money from one country to another. I have always found that Currencies Direct are very prompt in answering the telephone (which is important to me)and saves a lot of time and enables enquiries to be dealt with promptly. CurrenciesDirect transferred the money from the US to UK account very quickly and without any issues. She was very patient and always getting back to me quite quickly. A 100k GBP transaction is considered to be business. How fast are Foreign Currency Direct’s … Company name: Currencies Direct LTD Service description: Bank to bank international money transfers. Avoid the hassle of dealing with your bank, and transfer online, by app or over the phone today. Plus I saved quite a bit on bank fees, overall an easy experience. Thanks again Grace & Kevin for helping me achieve what I needed in a short period. It was recently bought for more than £200m by … Used Currencies Direct to move some money from Spain to the Uk , the process was quick and hassle free with great communication. A single house deposit could be in excess of 100k GBP. The compliance are incapable of understanding business. Decide the currencies that you want to exchange money between. Great service, except the member of staff who rang us to make the transfer to sterling did not confirm so I was worried. 385 reviews for Trustpilot, 1.7 stars: 'Forget about reporting and removing defamatory reviews on Trustpilot. Professional with a friendly service. EU banks transfer exchange rates are terrible. . Their website and system is very easy to use … I am nearly 80 years old & not used to modern technolgy,even though I was in Banking for many years till I retired 20 years ago.However,my experience today was superb & the operator was very kind & solved all my problems to get money to Tenerife. We cannot discuss details of your account publicly; however, as previously advised by our Customer Experience team and as outlined in section … My initial conversation with Kevin McKeown, who was friendly and helpful got me started with the onboarding process and made it clear & simple which I valued highly. 5**** experience. Both companies score 4.6/5 on Feefo, but Currencies Direct tops the bill, netting a full five-star rating on TrustPilot (averaging 9.2), to Moneycorp’s lacklustre two-star rating. First class service with total professionalism. Foreign Currency Direct Europe Ltd (“FCDEU”) is a company registered in Ireland with its registered address at 98 Lower Baggot Street, Dublin 2, Ireland. But the assistance and support from the staff at Currencies Direct… In the last few days Germaine Boselli was able to help with an urgent transaction very quickly, easily and … They are nowhere near as big or well-known as their competitors lik Currencies Direct (who Foreign Currency Direct… World First. Review Summary: Just 11 years after opening, Currencies Direct … Currencies Direct’s TrustPilot page features almost 1,500 (1,446) customer reviews and boasts an ‘Excellent’ 9.1/10 trust score. The service I recieved from the Customer Services team at Currencies Direct on the telephone especially from Bhargav Rai and Shoieb Saikh was excellent......Their patience and professionalism was second to none.I would without doubt recommend Currencies Direct to anyone transfering currency abroad. Setup an account with Currencies Direct—they will need your name, address, contact details, bank details, and proof of identification like a passport. Vishnu was excellent resolving my problems I was very stressed with the problem, he was calming, helpful , listened and resolved it. What a pleasure.Thank you so much,Elizabeth Fagan. I was searching for a firm that would provide fair FX rates and where the process would be easy to complete. What a wonderful man on the phone today. TrustScore is an overall measurement of reviewer satisfaction, based on all the Service and Location reviews a business receives on Trustpilot. Customer service was impeccable who guided me through the process. Having had to sell our dream home in the EU due to covid restrictions. Roxy & Jane gave an excellent service. will continue to use this service for a long time. . Extremely good service, very helpful and co-operative, very friendly personnel and a successful outcome of the transaction. © 2021 Trustpilot, Inc. All rights reserved. He couldnt do enough for me. The daunting prospect of transferring Sterling to Euros was made easy by Currencies Direct.My appointed account manager Germaine Boselli contacted me quickly after my registration and explained to me the easy process and options that I would have.The transaction itself was smooth and I found Germaine to be quickly responsive and flexible to my needs when I decided to make the transfer. ... on Trustpilot. According to Currencies Direct and Trustpilot on 12 June 2019 Currencies Direct is based in the UK and regulated by the Financial Conduct Authority. Established in 1996, it claims to have helped more than 275,000 people and businesses send international money … I presented her with my situation and from the start up until this morning she provided first class service. Changing my regular transfer and updating my contact details. . He knew the local competitors well. A pleasure to deal with . Our partnership with Currencies Direct will give you access … Currencies direct is making excuse that it was not them , I have sent money to same supplier using other brokers never ever had any complain , My supplier sent their own bank slip which only charged them $1.64 for receiving it, I suggest to all business & prospective user of currencies … These were then available to us in GB Pounds … Join Currencies Direct in just two minutes and you’ll be able to log in and check live exchange rates instantly online – you’ll also be able to manage all of your money … My sincere thanks to her. sent 30k to Dubai - no drama - 5* service! I am EU citizen, living and working in UK. Money transfers between EU and UK become slow and difficult after Brexit. very good personalised service, really appreciated I had one contact the whole way through with a direct line to call and who followed things up for me, Convert to easy work and comfertable for me so good services, Excellent service very easily set up and got an excellent rate will definitely be using again. Simple money transfers - send currency online fee free | Currencies Direct Company size: With a staff of less than 40, Foreign Currency Direct is a small to medium sized operation run out of a single UK office. Moneycorp’s … … Currencies Direct are without doubt a… Currencies Direct are without doubt a credit to the industry. Within three … When it came to setting up my account and delivery of my funds, they were helpful and followed through. Their website and system is very easy to use … Totally professional and friendly. Simple money transfer, at the best exchange rates possible. We can highly recommend Currency Direct. There are few complaints and no major … There's more to it than that, but we like to keep … Exchange currency at competitive exchange rates with Hargreaves Lansdown’s low cost foreign exchange service. Currencies Direct can set a favourable exchange rate for up to one year’s worth of payments. Website address: www.currenciesdirect.com Website Languages: English, French, German, Spanish, Portuguese, Italian, Norwegian, Swedish, Chinese and Japanese. Currencies Direct. They remove reviews and make claims of fakery whilst … They call you when they say they will and keep you … Smooth,efficient and friendly, thankyou Vishnu. At the time of writing, World … Transfer achieved with minimum effort and expediency. Currencies Direct enjoys excellent reviews on TrustPilow, with 87% of reviews giving it 5 stars. The agent who dealt with my situation took me through the whole process in a professional, logical and relaxed manner. His name was Bhargav Rai. 12 were here. With Taylor, I got both - he Demonstrated experience and credentials right from the start, clearly explaining how the company calculated rates and why they were better than the competitors I had considered. I found the whole process of amending my regular transfer and later of updating my contact details very straight forward and easy. I have never previously used a currency transfer service other than my bank. Excellent service will recommend, very polite and helpful, I felt comortable when I had conversation also the transfer was on time and had no problem at all, well done. Currencies Direct also gives users the option to manage transfers over the phone, … I don't even know where to start with how brilliant and helpful she was with my first transaction. Their rates are better than the banks. Currencies Direct has a 9/10 rating on reviews site Trustpilot, indicating its customers’ satisfaction with safety and reliability. A star rating is the TrustScore visualized. In the Currency Exchange Service category. Myopia beyond the realm of basic IQ. Book a rate through the Currencies Direct … Account wasn't opened. Live exchange rates 24/7. Spoke earlier with Jayne Carfoot . I look forward to working with Grace in the future. I wasn't looking for anything out of the ordinary from service standpoint, just wanted someone to provide the right guidance to ensure what I was doing was right since this was my first time. Using Currencies Direct and in particular Alistair Archbold to explain the process and complete our exchange from Euro to Sterling was professional and very efficient. My transfer went almost immediately, I received funds in minutes. No problems. I had a problem with the app, and a lovely guy phoned me and talked me through the process while he stayed on the phone telling me how to do it. I call these the "revenge reviews." Hi Antonio, Thank you for your feedback. Big shout out to GH who made this a seamless process for me. Highly recommend! Currencies direct are a reliable company if you want to transfer your monies around the world.The communication and quickness to get you the correct deal is fantastic, Excellent service will recommend, very polite and helpful looking to do more business in the future, Helpful staff took any doubts I had about transferring my money Very efficient, When I needed to move funds from abroad for a property purchase, I shopped around for the best rates and attentive, knowledgeable service. I often need to transfer funds across border. all very easy to deal with, an excellent service. Although Currencies Direct gave me a marginally better rate than other quotes, the process was less intuitive with the client having to do more online to make the transfer happen. Currencies Direct offer a professional service for transferring your money from one country to another. Currencies Direct Spain, a subsidiary of Currencies Direct UK, boasts 17 offices and dozens of employees in the country. Great service and will use again. Long story short I reached out to Currencies Direct and actually was able to speak to someone opposed to AI. Also to be quite honest even if I find a slightly better rate else where I wouldn't take it because, I highly value the service that's provided. Your agent was very helpful and friendly and is a good ambassador for Currencies Direct. Currencies Direct are always easy to deal with, whether online or over the telephone. Only 3% of reviews on Trustpilot are 1 star, and Currencies Direct has … The company is a trusted money transfer provider and is incorporated in the United Kingdom under company number 5082565 and is part of the Currency Holdings Limited. Grace Hood my account manager so helpful and competent. I decided to test this personally and see whether the reputation was in fact correct. Janette Smith made contact with me on several occasions. This is fine … It's not going to happen no matter what they write about your business. sent 30k to Dubai - no issues painless transactions. I'm very pleased working with her and experience. Going forward I'll only be using Currencies Direct and will recommend the same to family and friends. Certainly recommend to everyone to use and appreciate the support given by this currency exchange firm. Below are my findings from my experience with Currencies Direct. . © 2021 Trustpilot, Inc. All rights reserved. FCDEU is authorised by the Central Bank of Ireland as an Electronic Money … Communication was done by email and clarification was done by the phone. All sorted now but thankyou for your patience. Staff respectful and very helpful explaining the process and searching for the best rate available. Currencies Direct is a company that is based in the UK and has a reputation of being one of the most credible currency transfer providers in the industry. Excellent company. The exchange rate also was affordable, much better, that in most EU banks. Is it safe to use Foreign Currency Direct? We change money from one currency into another. Friendly, helpful staff, transfer went through without any problems. A business receives on TrustPilot a substantial amount of money due to covid restrictions long short. Description: bank to bank international money transfers between EU and UK become slow and difficult after.. With Grace in the future and appreciate the support given by this currency exchange firm bit on bank fees overall... Patient and talked me through the whole process of amending my regular transfer and later of my! Friendly and is a good ambassador for Currencies Direct will give you access … Antonio! 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