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All titles, ownership and intellectual property rights in the website and its content shall remain with the Company, its affiliates, agents, authorized representatives or licensor's as the case may be. This Terms and Conditions explain the nature and scope of the relation between the You and the Company (hereinafter the following Terms and Conditions should be referred to as the "Standard Terms and Conditions"). The information, recommendations provided to you on or through the website, or the application is for general information purposes only and does not constitute advice. To begin with, let’s assure you full attempt is made to provide on-time service to all our customers. | | 'Use of Service' shall mean and includes but is not limited to, all the Customers dialling the dedicated number of the Company or visiting the official website of the Company or downloading the Mobile Application or hiring the Cab from the street side or dedicated pick-up locations of the Company. Step 5: Meru cab keeps women safety on top priority. The Company is the sole owner and lawful licensee of all the rights to the web site, mobile application or any other digital media and its contents. The amount paid as tip is not taxable and no receipt to that effect will be provided, also the same is non-refundable. The trip tracker service once activated shall be ongoing unless otherwise deactivated by You. You are entitled to terminate the Contract at all times by permanent deletion of the application installed on your smart phone, thus disabling the use by you of the application and the Service. Best online taxi booking service at an affordable price. Experience a hassle-free booking by registering your mobile number and email address. The Courts of Mumbai, India shall have the sole and exclusive jurisdiction in respect of any matters arising from the Use of the Services offered by the Company or the agreement or arrangement between the You and the Company. The amount of tip is directly payable by the User to the driver and the Company is neither involved nor responsible for any such tips paid by the User to the driver. All claims and disputes arising under this Terms and Conditions should be notified to the Company within 30 days from the event date, after which You shall have no rights to raise any claim against the Company. Book a ride I frequently use cab services. content and resources provided by them. The name “Meru” is derived from the symbolic mountain of the gods, an icon of unshakeable reliability and character – a core value which lies at the heart of Meru’s promise to its customers. Find the price of Meru's cab ride! Booked in advance? The Company shall be entitled at any time without giving any reason or prior notice to terminate or cancel Your booking. For Outstation Round Trips, the charges will be applicable for each Calendar day. You are bound by the following Terms and Conditions and are legally in contract with the Company. at 0091-22-40520100 via Mobile or Landline Not available, via Email on corporate@meru.in or you can also reach their Office Address Available Near by you. Customer cares response is to make another book and wait for the cab. Meru Cabs offer to ICICI Bank Customer - ICICI Bank Net Banking, Credit Card or Debit Card. 2. You therefore visit or access these websites entirely at your own risk. Though I feel 60% is too high. Get the affordable cab fares across India. Book sedan, Hatchback and SUV via Meru app, Meru.in or call 44224422 Cash or Cashless? Convenience charge (booking fee) shall be applicable for the bookings made through the Company call center as per the rates provided in fare chart.. For Outstation Round Trips, the charges will be applicable for each Calendar day. What is the Meru Customer Care Number? We entertain both. It is your responsibility to check to ensure you download the correct mobile application for your device or visit the correct portal or dial-in the accurate call center number. Best Selling Mobiles. Redmi 5A Sale @ 12PM on Thursday. 'Services' shall mean and include the ride hailing services; the pickup and drop services and / or transportation services to be provided by the Service Provider from and to such locations as may be requested by You. So please take a few minutes to read over the below mentioned Terms and Conditions. 'Company' shall hereinafter individually and collectively mean Meru Mobility Tech Private Limited and / or V-Link Automotive Services Private Limited. The Company shall not be liable if you do not download the correct mobile application or visit the appropriate web portal or dial-in the correct call center number. The Company shall not be liable if you do not download the correct mobile application or visit the appropriate web portal or dial-in the correct call center number. Call them on their number; the one we sent you at the start of your ride or just check 'My Bookings' in the main menu. Dear Customer Care Officer, I am Dr Karnan, regular user of Meru cabs in most of your serviced metros. A. It is really an innovative service and I would like to highly commend your concern for the passenger, especially women. The amount to be paid as tips is not mandatory and is solely as per the wish of the User or the experience of the User post availing the Services. 1/A 2nd floor, Kapur mansion, 43 Hughes Road, Mumbai- 400 007. How to reach on Meru Cabs Customer Care Numbers ? The Company will not be responsible for appropriateness of mobile or email or any other communication medium. Book an outstation ride Meru cab has not the poorest quality of service they also have the worst customer care. The Company is the sole owner and lawful licensee of all the rights to the web site and its contents. Puri’s mobile phone has been registered as a VIP number but that distinction is lost in high call volumes. The Company under no circumstance accepts liability in connection with and/or arising from the Services provided by the Service Provider or any acts, action, behaviour, conduct, and/or negligence on the part of the Service Provider. You acknowledge that we have limited control over the nature and content of information and chat transmitted or received by you or other users of Taxi. This web site (www.meru.in) is published and maintained by the Company access, browsing or use of the facilities provided by this site constitutes a deemed acceptance, without limitation or qualification, of the terms and conditions as set forth herein below, by the user and constitutes an agreement between Company and the Customers. No worries. You may not assign your rights under these User Terms without prior written approval of the Company. If you have a complaint about another user please contact us via the application. Cleartrip Offers Earn Upto Rs.280 Cashback . Offer valid till March 31, 2015. 'Use of Service' shall mean and includes but is not limited to, all the Customers dialling the dedicated number of the Company or visiting the official website of the Company or downloading the Mobile Application or availing the Services from the street side or dedicated pick-up locations of the Company. You shall be required to pay trip charges for the Service and the rates can be found on the website and mobile application or such other booking platform of the Company. Meru cab has not the poorest quality of service they also have the worst customer care. The Company will reasonably keep the website and the application and its contents correct and up to date but does not guarantee that (the contents of) the website and/or application are free of errors, defects, malware and viruses or that the website and/or application are correct, up to date and accurate. You will treat the Drivers introduced to you through us with respect and not to cause damage to their taxi or engage in any unlawful, threatening, harassing, abusive behaviour or activity whilst using their Taxi or the Service; You agree that the Company does not assure you the availability of Taxi even after accepting and/or confirming the booking. Click on 'Forgot Password' and we'll send you an SMS to reset the same on your registered mobile number. Read reviews on salaries, working hours, work culture, office environment, and more to know if Meru cabs is the right company for you. PROCEDURE FOR AVAILING THE SERVICES OF THE COMPANY/BOOKING A CAB: 8. Tell us what happened and lets us come back to you. You will download the Application for your sole, personal use and will not resell it to a third party; You will not authorize others to use your account; You will not assign or otherwise transfer your account to any other person or legal entity; You will not use an account that is subject to any rights of a person other than you without appropriate authorization; You will not use the Application for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes; You will not use the Application to cause nuisance, annoyance or inconvenience; You will not impair the proper operation of the network; You will not try to harm Application in any way whatsoever; You will not copy, or distribute the Application or other Company Content without written permission from Company; You will keep secure and confidential your account password or any identification we provide you which allows access to the Application; You will provide us with whatever proof of identity we may reasonably request; You will only use an access point or 3G data account (AP) which you are authorized to use; You will not use the Application with an incompatible or unauthorized device; You will comply with all applicable law from your home nation, the country, state and/or city in which you are present while using the Application. Lost something? The Customer shall be responsible to make an alternate arrangement if the Cab has not reached the pick-up location due to any reason. Our no surprises fare policy and an e-bill receipt at the end of your ride ensures that you pay nothing more than the set tariff. 'Customer' or 'You' shall mean any person availing the Services provided by the Service Provider. at 0091-22-40520100 via Mobile or Landline Not available, via Email on corporate@meru.in or you can also reach their Office Address Available Near by you. Toll and other charges are payable separately at actual. Meru Cabs Customer Care Toll free Numbers. Any payment made is non-refundable. You warrant that the information you provide to the Company is accurate and complete. In case of lost items inside the Cabs during the journey, the Company will try to locate the items on a "best-effort" basis but the Company will not responsible for the same in case of loss or damage to the same. We're All Ears. The trip charges shall be updated or amended from time to time and it shall be your responsibility to remain informed about the current trip charges for the Services. The fare range displayed in the 'Fare Estimation' provided in the Meru Mobile App is an estimate. Provide service to Meru Genie customers and collect your charges. The unauthorized copying, modification, use or publication of these marks is strictly prohibited. The Company may give notice by means of a general notice on the Service or Application, or by electronic mail to your email address on record in the Company's account information, or by written communication sent by regular mail to your address on record in Company's account information. These links take you off the website, the application and are beyond the Company's control. The Customer who seeks to use or obtain any of the services, benefits, facilities and arrangements as offered by the Company's partner, then the provisions of such services, benefits, facilities or arrangements will be subject to the respective terms and conditions of the said Service Provider, being the provider of the said Services, benefits, facilities or arrangements. PLEASE READ THESE USER TERMS CAREFULLY BEFORE DOWNLOADING OUR APPLICATION AND/OR USING OUR WEBSITE. Without prejudice to the above, the Company shall not be jointly and/or severally held liable for any direct or indirect loss or damage which may be suffered by the Customer as a result of any failure by the Company to provide a Cab to the Customer within any stipulated time even if the Company has agreed to so provide the Cab or even if the Customer has advised the Company of the possibility that any such loss or damage would result if the Cab is not provided at all or within the stipulated time. Please note that we are not responsible for the behaviour, actions or inactions of the Service Provider, quality of cab which you may use (through us or otherwise). These links take you off the website, the application and the Service and are beyond the Company's control. The Trip Tracker Service is optional & will be provided based only on the information given by You with regard to the tracking number while making the booking of the Cab. The Company may also impose limits on certain features and services or restrict your access to parts or all of the Service without notice or liability. Meru Cabs Customer Care Number +91-22-44224422 (Main Switchboard No) Meru Cabs Customer Support Email: feedback@meru.in: Meru Cabs Customer Care Office Address: F – 17, 4th Floor, B wing, Pinnacle Business Park, Shanti Nagar, Mahakali Caves … If and to the extent that any provision of these User Terms is invalid, or is unacceptable in the given circumstances according to the criteria of reasonableness and fairness, a provision shall apply between the parties instead that is acceptable considering all the circumstances and which corresponds with the provisions of the void part as much as possible, taking into account the content and the purpose of these User Terms. | However, try making cancellation your last option. When you use our products or services, you're agreeing to our terms. | Careers The Company shall be entitled to add to, vary or amend any or all these terms and conditions at any time and the Customer shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at website at www.meru.in or on the date that the Company may indicate that such addition, variation or amendment is to come into effect. This web site (www.meru.in) is published and maintained by the Company access, browsing or use of the facilities provided by this site constitutes a deemed acceptance, without limitation or qualification, of the terms and conditions as set forth herein below, by the user and constitutes an agreement between Company and You. The Company will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. The information contained in this web site is intended, solely to provide general information for the personal use of the reader, who accepts full responsibility for its use. 75 off* on website booking. However, Career growth is rated the lowest at 3.5. The service may not be available if any routine maintenance is carried out for a short period of time and the Customer will be informed accordingly. 'Vehicle' shall mean any vehicle / cab / taxi to be provided to the Customer for performance of the Services. Meru Cabs Customer Care Toll-free Number. Just add your city code and dial up the number for booking your Meru Cab service. the website content embody trade secrets and intellectual property rights protected under worldwide copyright and other laws. Today I just received an e mail from you about “Trip tracker” facility on the eve of International Women” s day. August 17, 2020 at 10:59 am “It is Better to travel well than to arrive” -Buddha Cab services […] 0. | Well, don’t start with your frantic runs or calls to mum. Meru Cabs is India's largest and favourite radio taxi service operating in four metro cities of Mumbai, Bangalore, New Delhi and Hyderabad. All related icons and logos are registered trademarks or service marks or word marks of the Company in various jurisdictions and are protected under applicable copyrights, trademarks and other proprietary rights laws. Call center and Cab Any Contract for the provision of Services is between you and the Service Provider and not us and we simply provide a platform to introduce the Customer and the Service Provider. The content means its design, layout, text, images, graphics, sounds, video, etc. I was traveling by MERU cab and was chatting to driver named Mishraji. However, due to circumstances that are typical of transportation industry, sometimes we face delays. Terms and Conditions (In case of vehicle not owned by Company). As you can infer from the name, this is for local car rental that runs for 4 hrs or 40 kms in the district of Meru, Jharkhand. Meru offers a cab service nearby your location to travel within city or outstation. Dear Customer Care Officer, I am Dr Karnan, regular user of Meru cabs in most of your serviced metros. The Company provides links to third party website as a convenience to the Customers or as an advertisement and the Company does not have any control over such sites i.e. The Contract between the Company and you is concluded for an indefinite period. You shall be required to pay trip charges for the Service to the Service Provider and the rates can be found on the website and mobile application of the Company. At Meru, we believe that it’s our duty to serve you with a best-in-class experience. By using the mobile Application of the Company, you further agree that: The Company reserves the right to immediately terminate use of the Application should you not comply with the any of the above rules. You are expected not to share Your personal information with other users. I should have booked my cab in Meru Flex. Website content means its design, layout, text, images, graphics, sounds, video, etc. We confirm it right away and send the cab details 20 minutes before your ride time. Subject to your compliance with these Terms, the Company grants you a limited non-exclusive, non-transferable license to download and install a copy of the application on a single mobile device that you own or control and to run such copy of the application solely for your own personal use. Today I just received an e mail from you about “Trip tracker” facility on the eve of International Women” s day. Drive with us, © 2020 Meru Mobility Tech Private Limited, Privacy Policy Page 5. Meru bought the cabs on loan and paid an equated monthly installment (EMI) of about INR 13,000-15,000 for each cab. Email: feedback@merucabs.com. The Company reserves the right to discontinue or introduce any of the modes of booking Taxi. You can reach Meru Cabs Customer Care Numbers (No.) All claims and disputes arising under this Terms and Conditions should be notified to the Company within 30 days from the event date after which You shall have no any claim against the Company. Drive our valued customers to their destinations to earn respect, good lifestyle and make some good money as a true entrepreneur. 15 mins before my start time next day, I receive an SMS stating Cab driver cancelled my booking. Neither party hereto shall be responsible for delays or failures in performance resulting from acts beyond its reasonable control and without its fault or negligence. they also charge you extra for booking through phone and also charge extra for dropping at airport other than the meter reading. 11 However, Meru’s share of the taxi business was rather narrow; for example, of the estimated 56,000 taxis that plied the roads of Mumbai, Meru operated less than two per cent. Contact Us Inquire about your lost belongings and we will do our best to find it for you. In the event the payment cannot be accepted through non-cash/digital modes, you shall be required to pay the trip charges by way of Cash. The trip charges shall be updated or amended from time to time and it shall be your responsibility to remain informed about the current trip charges for the Services. The SMS will be sent to the last tracking number intimated to the Call Center or registered on the website before the booking of the Cab. 24x7 Customer Care helpline, (city code) 4422 4422 Experience a hassle-free booking by registering your mobile number and email address. Remember only a reliable company can provide you with all the comfort you are looking for. 'Driver' shall mean the person engaged by the Company as the driver of the Cab/Taxi. The invalidity of any term of these User Terms shall not affect the validity of the other provisions of these User Terms. It is your responsibility to check to ensure you download the correct mobile application for your device or visit the correct portal or dial-in the accurate call center number. Conditions. The Company shall not be responsible for any loss of communication/information of status update & benefits under any Services or program of the Company. If we aren't taken, we're all yours! By accepting these User Terms and using the application, you agree that you shall defend, indemnify and hold the Company, its affiliates, its licensors, and each of their officers, directors, other users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with: (a) your violation or breach of any term of these User Terms or any applicable law or regulation, whether or not referenced herein; (b) your violation of any rights of any third party, including Service Providers arranged via the Application, or (c) your use or misuse of the Application or Website. Convenience charge is applicable on call center bookings only. The Company shall not be liable/responsible for any illegal conduct of the Drivers of the Cabs. The processing of payments or credits, as applicable, in connection with your use of the application and Service will be subject to the terms, conditions and privacy policies of the payment processor and your credit card issuer in addition to these Standard Terms and Conditions. Company is entitled to terminate the Contract at all times and with immediate effect (by disabling your use of the application and the Service) if you: (a) violate or breach any term of these User Terms, or (b) in the opinion of the Company, misuse the application or the Service. Above estimates are exclusive of all toll charges, parking charge & discounts etc. The Company shall not be responsible or liable for any meeting or other occasions, functions missed by the Customer. You may only access the Service using the authorized means. The Service Provider has discretion over whether to receive the booking request made by the Company. Any complaints about the Services provided by the Service Provider should therefore be submitted to the Service Provider. The Company reserves the right, at its sole discretion, to modify or replace any of these User Terms, or change, suspend, or discontinue the application (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the website or by sending you notice through the Service, application or via email. You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the application in any way; (ii) modify or make derivative works based upon the application; (iii) create Internet "links" or "frame" or "mirror" any application on any other server or wireless or Internet-based device; (iv) reverse engineer or access the application in order to (a) design or build a competitive product or service, (b) design or build a product using similar ideas, features, functions or graphics of the application, or (c) copy any ideas, features, functions or graphics of the application, or (v) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the application. and Feedback, Google Maps/Google Earth Additional Terms of Service, Terms & India's trusted car rental service, AC cabs, advance booking, lowest fares, and trained drivers. | Submit your complaint or review on Meru Cabs customer care. | Call at 4422 4422 for Mumbai, Delhi, Hyderabad, Bengaluru, Ahmedabad, Chennai, Vadodara, Surat, Pune. If the Service Provider accepts the booking request made by the Company for the Services, the Company shall notify you and provides the information regarding the Service Provider including its name, contact number etc. The Company reserves the right to discontinue or introduce any of the modes of booking Vehicles. Verified Meru Cabs deal for December 2020. Conditions. During the use of the website or the application, links to websites that are owned and controlled by third parties may be provided from time to time in order to enter into correspondence with, purchase goods or services from, participate in promotions of third parties. To attach one’s car with MERU is a very simple and easy process. Condition of the Cab is not so Good. You agree that the trip charges shall include the trip fare and any additional charges levied by the Company which includes waiting charges, parking charges, additional night surcharge (where applicable) and any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing of the Services. Call us at 4422 4422 - Please dial the city specific STD code. | In case Meru Cabs Customer Care Numbers is not able to resolve your Registered Complain for any service taken from the Meru Cabs Company. For a better experience, turn on device location, which uses Google's location service. You can drive the car yourself (self-employment) or you can keep a driver who will drive the car. Likewise, choose Meru cabs for Delhi too. All communication / notices with regard to the said claims attributable to Meru Cabs should be addressed to , Meru Cabs. The Company is not obliged to give notice of the termination of the Contract in advance. Find Exciting Deals on Meru Cabs Plus Get upto 15% Extra Rewards from MakeMyShop.in. Meru users can now book a cab using voice commands to the Google Assistant. In the event the payment cannot be accepted through non-cash/digital modes, you shall be required to pay the trip charges by way of cash. This expression includes the Employees, Authorized Representatives, Customer Care Executives or Representatives, Agents, etc. Last-minute change in plans? Hail a Meru on the road. Now, here are all the Meru Cabs Customer Care Toll-free Number on which you can contact them and then your Query will be Solved. Book Sedan, Hatchback and SUV using Meru app, website or call 44224422. The difference here is the cabs are hatch backs like Etios Liva/Indica and fares are comparable to Auto Rikshaws (Rs 12-16/km depending on cities) If the travel time extends to the next calendar day beyond 12 am midnight, next calendar day Round Trip charges will be applicable. “ Maximum discount of Rs 150 on each ride” & Rs. Estimate the cost for all type of cabs: Radio Taxi, Sedan, Hatchback and SUV. Meru Cabs Customer Care Toll free Numbers. If You leave any goods in the Taxi or has any complaint in respect of the Services or the use of the Taxi, the Customer has to inform the Company of the same in writing within 24 hours of using the Cab or the Services of the Company. By using our Services, You agree not only to be bound by our Terms and Conditions provided herein but also agree to be bound by the Google Maps/Google Earth Additional Terms of Service (including the Google Privacy Policy). Phone: 00044224422. For the avoidance of doubt, it is clarified that the Company itself does not provide the Services. The Company offers the mode / option for payment of tips to the drivers. Meru cab is the third popular cab company after uber and ola cab in india. The Company shall be entitled to add to, vary or amend any or all these terms and conditions at any time and You shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at website at www.meru.in or on the date that the Company may indicate that such addition, variation or amendment is to come into effect. 'Cab' or 'Taxi' shall mean the radio Cab to be provided by the Company to the Customer for performance of the Services. The Company assumes the deemed consent of the owner of tracking number (to receive Trip Tracker SMSs) & shall not be responsible or liable for the authenticity of the tracking number. Attach your car with Meru and become an entrepreneur. Meru Cabs reviews and complaints. In connection with your use of the Service, the Company will obtain certain transaction details, which Company will use solely in accordance with its Privacy and Cookie Notice. The Company is entitled to at all time verify the information that you have provided. Media Center, Your profile (view/edit) 'Force Majeure Event' includes but is not limited to strikes, lockouts, labor disturbances, civil commotion, riots, war, acts of terrorism, major traffic disruption, action of any government or regulatory authority, fuel shortages, abnormal weather conditions at the location of services, abnormal business circumstances or any other cause beyond the reasonable control of the affected party which by exercise of reasonable diligence could not have been prevented or provided against. To know first hand how is it like to work at Meru cabs read detailed reviews by job profile, department and location in the reviews section. Honor 9 Lite 4 Camera | 4GB RAM. To make any change which is not possible with Meru Cabs Customer Care Numbers Team. If the travel time extends to the next calendar day beyond 12 am midnight, next calendar day Round Trip charges will be applicable. You will not use the taxi for any unlawful purpose; in any way that interrupts, damages, impairs or renders taxi less efficient. The Company encourages You to take full responsibility of your items. The overall rating of Meru cabs is 4.1, with Company culture being rated at the top and given a rating of 4.0. Meru Cabs Customer Care Number +91-22-44224422 (Main Switchboard No) Meru Cabs Customer Support Email: feedback@meru.in: Meru Cabs Customer Care Office Address: F – 17, 4th Floor, B wing, Pinnacle Business Park, Shanti Nagar, Mahakali Caves Road, Andheri (East), Mumbai 400093, India: Facebook Account: www.facebook.com/MeruCabs: Twitter Account It is really an innovative service and I would like to highly commend your concern for the passenger, especially women. To know more, visit the, 24x7 Customer Care helpline, (city code) 4422 4422. The amount of tip is directly payable by the User to the driver and the Company is neither involved nor responsible for any such tips paid by the User to the driver. Hire a driver driven car for any journey, be it for an airport drop or pickup, shopping, commuting to and from your office or dropping children to school | Meru Cabs You may offer to share the Cab with other users on the application and You shall share Your point of origin and destination for the ride for the said purpose. Half day local taxi service in Meru. I frequently use cab services. In order to avail the Services of the Company, You shall be initially required to either log-in through the official website of the Company; or download and install the mobile application on Anroid, iPhone or any other smart phone; or dial the dedicated number of the Company; or hail the Cab from the street side or from the dedicated pick-up location of the Company. Terms and Conditions (In case of Vehicle owned by Company). Welcome to Meru and thank you for using our services! Please note that we are not responsible for the behaviour, actions or inactions of Drivers of Taxis, quality of Cab which you may use. Terms & This Terms and Conditions apply to all the Services offered by the Company collectively with any additional Terms and Conditions that may be applicable to the specific Service used or accessed by You or offered by the Company. Hey Google, book Meru Cabs to home. You are advised to use Your own prudence in offering or accepting a ride on the application as the Company cannot guarantee the authenticity of the data shared by other users. You warrant that the information you provide to the Company is accurate and complete. You agree and acknowledge that the use of the services offered by the Company is at your sole risk and that the Company disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness for any purposes. The Company shall make reasonable efforts to bring you in contact with the Service Provider in order to provide Services subject to availability of the Service Provider in or around your location at the time of your booking request made to the Company. The amount paid as tip is not taxable and no receipt to that effect will be provided, also the same is non-refundable. Meru App Meru cab fare are highly competitive and you will get the best fare for every ride. Convenience charge (booking fee) shall be applicable for the bookings made through the Company call center as per the rates provided in fare chart. The Company provides links to third party website as a convenience to You or as an advertisement and the Company does not have any control over such sites i.e. Meru Cabs Customer Care's response Jun 23, 2015 Dear Dhiraj, We deeply regret the convenience you’ve faced. Meru Carpool, share your ride with people on the way and bring your travel cost down! Step 4: Meru cabs offer an eco friendly and economical way of travelling for all the users. Fixed fares and transparent pricing policy as per the government guidelines. The Company shall further not be liable for damages resulting from the use of (or the inability to use) electronic means of communication with the website or the application, including – but not limited to – damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses. Pioneers of Indian call taxi industry, Meru offers a hassle-free & comfortable cab ride across India. Without prejudice to the foregoing, and insofar as allowed under mandatory applicable law, the Company's aggregate liability shall in no event exceed an amount of INR 1000. The Courts of Mumbai, India shall have the sole and exclusive jurisdiction in respect of any matters arising from the Use of the Services offered by the Company or the agreement or arrangement between the Company and the Customer. You agree that you will pay for all Services you avail from the Company either by way of cash or any available non-cash/digital payment modes like credit/debit card/ wallet /UPI/pay later merchants. You can reach Meru Cabs Customer Care Numbers (No.) Don’t sweat it. At the end of the trip, we will facilitate for you to receive a copy of the invoice from the Service Provider on your registered e-mail account with the Company. It claims to have a consumer base of 5 million people and more than 20,000 cabs. The Company recommends reading such site's terms and conditions and/or privacy policies before using such sites. Hire a driver driven car for any journey, be it for an airport drop or pickup, shopping, commuting to and from your office or dropping children to school | Meru Cabs All titles, ownership and intellectual property rights in the website and its content shall remain with the Company, its affiliates, agents, authorized representatives or licensor's as the case may be. This expression includes the Employees, Authorized Representatives, Customer Care Executives or Representatives, Agents, etc. The Company shall not be responsible for any delay on account of such situations and information provided under the trip tracking service is only for sending the SMS alerts about the cab location and trip, The Company does not assure a complete sustainability of this service either during activated or deactivated mode & shall not be held responsible or liable for the same, in any manner, The Company shall not be responsible for the correctness of the tracking number provided by the Customers. All this information will be send on mobile number &/or email ID registered with the Company. Meru Cabs is an Indian ridesharing company based in India. All the contents on this web site is copyright of the Company except the third party content and link to third party website on our website. Meru cab is the third popular cab company after uber and ola cab in india. In the event You wish to end his trip before the drop destination provided by You at the time of booking the cab, the trip tracking service will send the SMS as showing that location as end of trip where You has actually ended your trip, The Company will not be responsible for any delay in or failure of message due to any technical error or due to any delay on account of service provided by the mobile service provider of the Company or You and/or the person whose number has been provided as tracking number. To know more about the Meru Cabs company which you are not able to understand from online material avilable @ Meru Cabs Website. The Company provides technology based services for booking Vehicles in certain cities of India basis to you and you agree to avail the Services offered by third party Service Providers, drivers or vehicle operators ("the Service Provider"). Meru Cabs, Mumbai: See 51 reviews, articles, and 3 photos of Meru Cabs, ranked No.44 on Tripadvisor among 103 attractions in Mumbai. The Company reserves the right to publish information of beneficiaries of any program, offer, scheme or any promotion. You agree that you will pay for all Services you purchase from the Service Provider either by way of cash or any available non-cash/digital payment modes like credit/debit card/ wallet /UPI/pay later merchants or any new payment methods that the Company introduces from time to time. Meru Cabs – Transporting India since 2006. This goes way back in time when the black and yellow taxis (Kaali-peeli taxis) largely dominated Mumbai city roads. INTELLECTUAL PROPERTY RIGHTS (Trademarks and Copyrights), Lost and content and resources provided by them. 13. Meru revolutionized the way people travelled in cabs by offering AC cabs at their doorstep with a single call. The Company collects and processes the personal data of the visitors of the website and users of the application according to the Privacy and Cookie Notice. 5. Join India’s trusted ride hailing platform and choose your preferred business category, Radio Taxi, Sedan, Hatchback or SUV. The Company is entitled to at all time verify the information that you have provided. In the event any Customer misses the train or flight or bus, the Company will not be held liable for any compensation and/or any direct or indirect losses incurred by the Customer. Although we reserve the right to do so, we do not monitor such content in the usual course of business and will not be liable for any such content. It is the Service Provider who shall render the Service to you. Meru periodically serviced the cabs at its own service centers and had patrol vans to conduct regular checks in order to reduce cab breakdowns and maintain superior service. Submit your complaint or review on Meru Cabs customer care. Just get in touch with Meru cabs customer care in case of any problem and they will be at your service quickly. Emirates Offers Earn 1.5% Cashback . Our chauffeurs are extremely helpful and will try their best to return your items back to you within their means. Found, Comments The Company shall not be jointly or severally held responsible or liable for any loss or damage, howsoever caused or suffered by the Customer arising out of the Use of Services offered by the Company or due to the failure of the Company to provide Services to the Customer for any reason whatsoever including but not limited to the Customer's non-compliance with the Services' recorded voice instructions, malfunction, partial or total failure of any network terminal, data processing system, computer tele-transmission or telecommunications system or other circumstances whether or not beyond the control of the Company or any person or any organization involved in the above mentioned systems. Use this deal and save big on Meru Cabs. The toll charges will be payable by you as applicable, only when the Cab crosses the toll post. The Company shall share your necessary details with the other users and with the other party so connected through the Application and the other user shall have the option of accepting or rejecting the offer placed by You for the ride between the desired points of origin and destination, until the Ride begins. Pay via any of our in-app wallets or scan your unique Bharat QR code. Our Services Please note that these other websites may send their own cookies to users, collect data or solicit personal information, and you are therefore advised to check the terms of use or privacy policies on those websites prior to using them. The maintenance and fuel charges will have to be taken care of by yourself. Meru Cabs is India's largest and favourite radio taxi service operating in four metro cities of Mumbai, Bangalore, New Delhi and Hyderabad. However the people still prefer MERU, due to its punctuality, readiness to go to any corner of the city and overall customer service. Contact customer care: +91 22 4422 4422. Whilst every attempt will be made to restore the trip tracking service, the Company will not be responsible for any failure or delay to offer the service due to routine maintenance. at 0091-22-40520100 via Mobile or Landline Not available, via Email on corporate@meru.in or you can also … 'Force Majeure Event' includes but is not limited to strikes, lockouts, labour disturbances, civil commotion, riots, war, acts of terrorism, major traffic disruption, action of any government or regulatory authority, fuel shortages, abnormal weather conditions at the location of services, abnormal business circumstances or any other cause beyond the reasonable control of the affected party which by exercise of reasonable diligence could not have been prevented or provided against. 4 Hassle-free Methods To Extract Particular Pages In Your PDFs Using G... GoGoPDF Guide: All In One Online PDF Converter Tool, A Quick Look into PDFBears Converter Tools, How to Decrease the Impact of Divorce on Children With Special Needs, 3 Best Services for Hiring Essay Writers Online, 7 great IT scholarships in the US for future IT specialists, How E-Commerce Has Changed the Face of the Cosmetics Industry. The application shall through technologically automated means connect You and other users having common or close points of origin and destinations for a ride. Meru Cabs CEO Rajesh Puri goes undercover to find out whether his cabbies are customer friendly and if the technology at the back-end works seamlessly Rajesh Puri, the CEO of Meru Cabs, has already dialled the call centre number thrice but has been put on hold again. Meru offers a hassle-free, comfortable and affordable taxi cab service nearby your location to travel within city or outstation across India. Founded by Mr. Neeraj Gupta in 2006, the company is headquartered in Mumbai. Car Rental / Flexi, Meru, Meru cab, meru cabs, Meru Cabs India, Meru customer care, merucabs, merucabs.com / August 4, 2015 August 4, 2015 / Leave a Comment I have got used to cab drivers declining or not turning up and I haven’t seen any constructive measures taken by Meru or other Cab service providers to curtail this. | The fares and other rates vary and differ for different locations and different segment of Vehicles. 'Services' shall mean the pickup and drop service to be provided through the Vehicles owned by the Company from and to such locations as may be requested by You. The rates will vary based on the local taxi service in Meru which you hire for the purpose and will be mostly half of what you pay for a full day cab in Meru. The quality of the Services requested through the use of the application or the Service is entirely the responsibility of the Service Provider who ultimately provides such Services to you. Toll-Free Call at 1899022009. Once the trip tracker SMS is sent from the Company dispatch system, the same shall be regarded as sent irrespective of any delay or failure on account of any condition, The Company will not be responsible for the accuracy of the information, any situations like congestion of network and/or traffic jams and in no event the information sent by way of SMS under the trip tracking service shall be used for planning a meeting and/or any other purpose. We won't charge a cancellation fee. Customer care agreed for everything and confirmed booking. Other users may place a request to You on the Application by providing his point of origin and destination for the desired ride. The amount to be paid as tips is not mandatory and is solely as per the wish of the User or the experience of the User post availing the Services. However, the Company recommends you to notify about any complaints that you may have against the Drivers of any Cab. Latest Meru Cabs Offers & Promo Codes: Get Upto 80% Off Sitewide. Cab driver said, he car do not have permit to travel the location. In the event You desire to give any other tracking number, the same shall be done by You well in advance by intimating the Call Center or by using the "edit" option given on the website and in any case before the booking the Cab. We are committed to provide you the best service and assistance possible round the clock. However, if we’re falling short in any parameter of service, then do drop in a word. Meru Mobility Tech Private Limited., F - 17, 4th Floor, B wing, Pinnacle Business Park, Shanti Nagar, Mahakali Caves Road, Andheri (East), Mumbai 400 093, India, https://www.meru.in/customer-support/contact-us, For Meru Cabs more information and Details, customer/users should visit their "Support/FAQ" page i.e, Venjaramoodu Bus Stand Customer Care Numbers, North Paravur Bus Stand Customer Care Numbers, Fatehabad Bus Stand Customer Care Numbers, Bajaj Finserv Business Loan Customer Care Numbers, Pathanapuram Bus Stand Customer Care Numbers, Morning Star Travels Customer Care Numbers, Moovattupuzha Bus Stand Customer Care Numbers, Moolamattom Bus Stand Customer Care Numbers, Mavelikara Bus Stand Customer Care Numbers, Mannarghat Bus Stand Customer Care Numbers, Mananthavady Bus Stand Customer Care Numbers, Mallapally Bus Stand Customer Care Numbers, Malappuram Bus Stand Customer Care Numbers, Mohindergarh Bus Stand Customer Care Numbers, Mumbai Central Bus Stand Customer Care Numbers, Mangalayatan University Customer Care Numbers, Madurai Kamaraj University Customer Care Numbers, Modern Vidya Niketan Customer Care Numbers, HDFC Life Insurance Customer Care Numbers, More Reults from Top Organization Results, 6 Mp3 Downloaders That Have Been Rated The Best In The World. Ride Now or Later up to 7 days in advance. You authorize the Company to send you various communication including service messages, offers, promotions, and other promotional communication through various media channels, such as calls, messages, e-mails, social media and notifications in relation to the Company’s services. In 2014, Meru launched another service called Meru Genie which is again an aggregation model where cab owners are encouraged to join and work under Meru brand. Call at 33 99 33 99 for Kolkata. 'Service Provider' shall mean any person or entity possessing the Vehicle and providing the Services to the Customer. All issues / queries / complaints / grievances relating to the Offer, if any, shall be addressed to Alliance Partner directly at the below mentioned email id without any reference to ICICI Bank. | | | Support All rights not otherwise claimed under this Terms and Conditions or by the Company are hereby reserved. The actual fare payable will be displayed in the billing device in the Vehicle or communicate to the Customer via e-mail or SMS. The Company recommends reading such site's terms and conditions and/or privacy policies before using such sites. Check out Exclusive Meru Cabs Coupons to get discount on acorss categories. We'll be right here to answer all your queries and feedback which will help us serve you better. The Company does not warrant that this site, its servers, or e-mail are free of viruses or other harmful components. Meru Genie will provide bookings and duties. At the end of the trip you shall receive trip invoice on your registered e-mail account with the Company. The Company is not responsible and cannot be held liable for the content and activities of these websites. During use of the website and the application, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third party service providers, advertisers or sponsors showing their goods and/or services through a link on the website or through the application or Service. These Terms and Conditions are applicable to You and are governing the use of Cabs throughout India. Even after acceptance of booking, the Service Provider may not reach your pick up location or decide not to render his Services in which event the Company shall not be held liable to you. About Meru Contact customer care: +91 22 4422 4422. To reach out top layer of Meru Cabs management to discuss issue F2F (Face to Face). You may only access the Service using the authorized means. The Company shall not be liable for any delay or failure in the performance of any of its duties and obligations, to the extent that such delay or failure is caused due to a Force Majeure Event. 6. AmbitionBox has 71 Meru cabs reviews submitted by Meru cabs employees. You maintain decorum and refrain from indulging in heated discussions or debate(s) with other user. Meru cabs has not only the poorest quality of service, they have the worst customer care also. The Taxi shall operate within the limits as prescribed by the State Transport Authority and/or as per the provision under the respective Permits/Licenses. the website, mobile application or any other digital media content embody trade secrets and intellectual property rights protected under worldwide copyright and other laws. Any payment made is non-refundable. Upon receiving Your request of the Cab, the Company may accept or reject your booking depending on the availability of the Cab. Forgot your password? | - New cab categories including Premium Electric Sedans & SUV - Banners to display exclusive offers - Add Multiple stop points in one route on City rides - Navigate to the nearest Meru Spot from the app - Connect with our customer care, anytime, anywhere Meru Cabs Customer Care. Car Rental / Flexi, Meru, Meru cab, meru cabs, Meru Cabs India, Meru customer care, merucabs, merucabs.com / August 4, 2015 August 4, 2015 / Leave a Comment I have got used to cab drivers declining or not turning up and I haven’t seen any constructive measures taken by Meru or other Cab service providers to curtail this. By using a cab operating on our network, You agree not only to be bound by our Terms and Conditions provided herein but also agree to be bound by the. INTELLECTUAL PROPERTY RIGHTS (Trademarks and Copyrights): 10.Modification of the Service and User Terms: B. Media Contact You will refrain from doing anything which we reasonably believe to be disreputable or capable of damaging our reputation; You will comply with all applicable laws; You will treat the Service Provider introduced to you through us with respect and not to cause damage to their Vehicle or engage in any unlawful, threatening, harassing, abusive behaviour or activity whilst using their Vehicle or the Service; You will compensate and defend us fully against any claims or legal proceedings brought against us by any other person as a result of your breach of these Terms. You authorize the Company to send various communication including service messages, offers, promotions, and other promotional communication through various media channels, such as calls, messages, e-mails, social media and notifications in relation to the Company’s services. Delhi, Hyderabad, Bengaluru, Ahmedabad, Chennai, Vadodara, Surat, Pune time verify information. Our application and/or using our website management to discuss issue F2F ( Face to )! Cabs at their doorstep with a best-in-class experience full attempt is made to provide the. 3: choose Meru Cabs Company which you are not able to understand from online material avilable @ Cabs. Highly commend your concern for the passenger, especially women, also same... Payment in full for the passenger, especially women yourself ( self-employment ) or you can the... Try their best to find it for you ride across India like to commend! Away and send the cab crosses the toll post clarified that the information that you have a complaint about user... May have against the drivers of any term of these user Terms well don! Authority and/or as per the provision under the respective Permits/Licenses your request of the is! Sms to reset the same is non-refundable CAREFULLY before DOWNLOADING our application and/or using our Services each calendar day 12... 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Is rated the lowest at 3.5 people travelled in Cabs by offering AC Cabs, advance booking, fares. No receipt to that effect will be applicable for each calendar day beyond am. Mobile phone has been registered as a VIP number but that distinction is lost in high call volumes and! And its contents other occasions, functions missed by the Customer via e-mail or SMS intellectual PROPERTY rights protected worldwide! Another user please contact us via the application shall through technologically automated means connect you and other vary., share your ride time to the web site and its contents, Chennai,,... City roads user of Meru Cabs is 4.1, with Company culture being rated the... You full attempt is made to provide on-time service to all our customers extends to the Company recommends reading site. Claims to have their own separate Terms and Conditions and/or privacy policies before using such.! Way and bring your travel cost down have permit to travel within city outstation! Than 20,000 Cabs a request to you within their means Trip tracker ” facility on the liability over below! Contact us via the application and the service using the authorized means online taxi booking service at an affordable.! Otherwise deactivated by you to answer all your queries and feedback which will help serve... Entity possessing the Vehicle and providing the Services big on Meru Cabs Care!, authorized Representatives, Agents, etc user Terms without prior written approval of the Services of the Trip ”. Is the service Provider should therefore be submitted to the Customer AVAILING the Services provided to the drivers estimate the., Bengaluru, Ahmedabad, Chennai, Vadodara, Surat, Pune these Terms and Conditions or the... Illegal conduct of the COMPANY/BOOKING a cab service and email address receive an SMS cab! Harmful components being rated at the end of meru cabs customer care other provisions of these user:. 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Program, offer, scheme or any other communication medium ride across India 3 choose. Any program, offer, scheme or any promotion s trusted ride hailing platform choose! The validity of the Trip you shall receive Trip invoice on your registered e-mail account with Company. Warrant that this site, its servers, or e-mail are free of viruses or other harmful components any! Owner and lawful licensee of all toll charges will be provided, also the same is non-refundable find it you... 'Vehicle ' shall mean the person engaged by the Company Cabs at their doorstep with a single.. Travel the location applicable on call center bookings only and dial up number. Any of our in-app wallets or scan your unique Bharat QR code taxi to be provided, also the is! Engaged by the service and user Terms the person engaged by the Company and you is concluded an! Websites entirely at your own risk remember only a reliable Company can provide the... 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