tile redi shower pan problems

The Redi Neo allows users to specify any type of tile application…. The ease of installing the pan along with the integral slope has shortened the schedule dramatically. Find My Base’N Bench Browse Base’N Bench Models All Shower Kits. At the very least you should give this fellow a pay raise/bonus for his positive approach. Customer is responsible for return shipping cost. You're a gem! Recently introduced at KBIS 2014, Tile Redi's Redi Neo®, is an angled product that offers customers one-piece, tile-able shower pans with custom sizing and the ability to select them with the following integrated drains: the Redi Trench, WonderFall Trench, Wonder Drain or Redi Base [sic]. You've come to the right place! Used the Tile Redi shower pan for a master bath remodel. Find My Bathtub Replacement Browse Bathtub Replacement Models All Shower Pans, Redi Your Way® custom shower pans are available in any size and configuration. Received the drain cover yesterday and opened today. Thank you VERY much!! There is a high sand content (4-1) which will not set hard unless packed. Tile Redi® provides 3 valuable tools to make your installation easy and worry free: With normal use, there is no weight limit for Redi Bench® shower seats. I am writing this to tell you how impressed my wife and I are with your product. The manufacturer neither assumes nor authorizes any other person to expand this limited warranty or to assume for the manufacturer any other liability in connection with the Product. All is well. The first pan shipped to me was damaged by shipper and you guys sent another promptly. The first time I called I was so happy to hear in the menu choice TECHNICAL ASSISTANCE. Other companies sell products to do-it-yourselfers that can’t be used in high end new construction, because they don’t meet code requirements and are not UL Listed. Using the Tile Redi shower pans have eliminated both of these problems and are very affordable. I will recommend your services to all friends and family. Get started today! All Rights Reserved. One of the main reasons why we went with this system was due to the ease of install and how they used “Laticrete” as the tile setting method over there pre-formed pan. I have been involved with customer service for many years both as a provider and as a customer. I really appreciate his professionalism and excellent customer service. Redi Niche® shower shelves come in over 30 models including single, double, triple, and quadruple combinations with both vertical and horizontal shelf orientations. Had to couter-sink long concrete screws into the floor and seal with silicone (similar to the instructions on how to install the corner seats). Redi Free® Barrier Free shower pans feature a curbless walk-in design providing easy access for those with mobility concerns. Redi Base ® one-piece, leakproof shower pans come in over 100 standard models with a variety of sizes and drain locations. Available with single, double, or triple curbs. Tile Redi® has the industry’s largest variety of Bathtub Replacement™™ shower bases to meet your needs! I would definitely deal with you again. So whether you are an experienced do-it-yourselfer, or a first time novice fretting over whether to undertake your bathroom renovation, Tile Redi® shower bases, shower niches, shower benches, and shower ledges are the do-it-yourselfers’ preferred solution for shower products installations in upscale tile shower design and bathroom remodeling projects. Unbelievable! You should also take comfort from the fact that the Tile Redi® brand shower products offered to do-it-yourselfers are the same quality patented and UL Listed shower product models that are installed in million dollar homes and 5 star hotels all over the country. The design options are truly endless! Installation doesn’t get easier than this! Tile Redi exceeded our expectations in all aspects. Arrived in 4 days as promised in perfect condition. I just wanted to drop you a note to let you know the Tile Redi shower bases have exceeded our expectations in every aspect of our projects. Redi Base® shower pans come in over 100 standard models with a variety of shower pan sizes and drain locations. And because every shower design is different we offer a variety of entrances as well: single curb, double curb, triple curb, or barrier free. I seriously appreciate the speed at which Tile Redi has dealt with this problem. We are providing California Prop 65 warning labels simply to inform customers that the product contains items that are found on the State of California's Proposition 65 list of chemicals. It's nice to deal with people that want to help. Tile Redi® shower bases and shower pans also easily replace all standard size bathtubs, by fitting into the footprint of the bathtubs that are being replaced. I would like to thank the Tile Redi organization for finally providing the construction industry a great product and look forward to working with you again. SELLER IS PROVIDING THIS WARRANTY IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ALL OF WHICH ARE EXCLUDED FROM THIS WARRANTY AND HEREBY EXPRESSLY DISCLAIMED. Thank you once again for your kind attention and dedication. Thank you very much for your help. For hospitality renovation projects, we offer the industry'’s largest line of Ready-to-Tile™™ shower products, and they are easy-to-install and leak proof! With the Tile-Redi pan I was going to put the cement plywood on the walls. Since you’re reading this article you deserve a round of applause. I talked to Kandice and she got right on it and sent me a replacement. The manufacturer’s dealers agree to furnish a copy of this limited warranty to all customers who purchase the Product from a dealer. I wanted to thank you for the excellent customer service you provided when I was purchasing my 4'x4' fully integrated wonderfall shower pan earlier this year. A couple of weeks later we located the missing parts which had been moved by our plumber. Thanks again. Seller shall not be liable for any labor or other costs or be responsible for damages to or replacement of substrate to which this product has been attached or for the cost of repair or replacement of any installation materials, including but not limited to, tiles, marble etc. I will arrange to ship the base to the address you provided. Available with single or multi curbs in a variety of sizes. We decided to use the “Tile redi” pre-formed pan system. I am amazed at the level of customer service, and professionalism I received this morning from Doug. Tile Ready® brand Ready-to-Tile™™ shower products are all easy-to-install and leak proof! I really appreciate you getting this shipped today. Doug and TileRedi took the responsibility of a problem they did not cause and insured that I would receive my order in one piece and I am extremely happy I bought a TileRedi pan. And, all Tile Redi® Ready-to-Tile™ shower products are leak proof and easy-to-install. We have successfully used the Tile Redi shower pan product on several large hotel projects. With a Tile Ready ® brand shower pan, you can install the shower pan in your bathroom shower, and then on the same day, set the same tile, marble or stone you are using in your bathroom directly on the shower pan. Thank you so much for your wonderful service! Base'N Bench™® Shower Kits take the hassle out of measuring and designing a shower with a built-in seat. Redi Trench® shower bases are the industry’'s only one-piece, tileable shower pan with an integrated linear trench drain and choice of either tileable linear grate or designer linear grate tops. 20% restocking fee will apply to all returns. From a person dealing with customers daily (although a different field; but customer related) I can well appreciate the occational "Job well done"! I just wanted to say that I know you guys are busy over there but the help I have been receiving from Kandice and Mario has been really fantastic. "Waterproofing a shower is not something you can almost do perfect. Affordable! The designer shower you install in the bathroom with our Tile Ready® shower products will cater to the most discriminating tastes of your customers. A "tail piece" of copper pipe extended out of the bottom of the drain and was capped off. It arrived the next day by another carrier which allowed me to open it in the truck (since it was so large) and check it before accepting it. Dry fit your tiles, then set them on the floor in the pattern as they will be applied to the shower base, then mix half the polymer and apply with a notched trowel and quickly set the tiles back into the shower base. Very rude and unprofessional trucking experience, but a very professional experience dealing with you and your company. Are your guests tired of taking a shower in a bathtub? Redi Poxy™ is a chemical resistant, epoxy adhesive used to set tile on Tile Redi® brand shower pans and benches. Thank you so much for your help and for being a company who cares. Redi Ledge® recessed step offers an innovative and safe way to shave your legs in the shower. Tile Redi® Installation Guide Shower Pans To help guide you through the shower pan installation process, we have provided the following Installation Guide, which is intended to provide an easy to follow step by step process for the installation of your Tile Redi® shower pan, whether you Redi Base® single curb shower pans are the most common model. You no longer need to compromise unique bathroom design by combining a tile, marble, or stone bathroom and bathroom shower with an acrylic shower pan, a Corian® shower pan, or a cultured marble shower pan. Not only will Tile Redi® shower pans, benches, niches and shaving ledges save you time and labor during renovation, but they will continue to protect your wallet for years after construction is completed against claims for water intrusion from a leaking shower. Our customer service representatives will be happy to assist you in picking out the right combination of shower base and shower bench for your particular shower design. Check out our latest addition! Tile Redi® has the industry'’s largest variety of Bathtub Replacement™™ shower bases to meet your needs! (I work full time, so I only work on weekends.) Your sales staff was very helpful and knowledgeable. To help you with your installation, you will receive easy to follow installation instructions. The second pan came damaged. With over 30 models to choose from, you will find models to fit the space needs of your bathroom renovations or designs! If you are accustomed to a tiled shower base, you will immediately sense the difference. Tile Ready® brand shower pan models include: Redi Base® shower pans come in over 100 standard models with a variety of sizes and drain locations. Tile Redi called me back, a wonderful gentleman helped us out in a gracious manner. This warranty gives you specific legal rights. See attached photos for additional details. The shower floor tile and grout will appear to dry in 24 hours, but if your shower was improperly constructed, the 1.5 inches or more of deck mud under the shower floor tile will never dry. Not only will Tile Redi® shower pans, benches, niches and shaving ledges save you time and labor during construction, but they will continue to protect your wallet for years after construction against claims from homeowners for water intrusion from a leaking shower. Thank you very much for your time and efforts to help me resolve my issue. Everything was fine, and it was able to be installed without too much delay. Thank you. DreamLine is one of the reputed and global merchandisers of tub door, shower door,… I am glad I chose your product for my project. My confidence in them is such that I frequently recommend them to my clients, not something I would do if I didn't have absolute confidence in the product. Please pass this email on to your supervisor, you are a very conscientious company rep. They are both knowledgeable in their products, experienced in their shower pans that can be directly tiled and have been very helpful in selecting the product sizes we needed. At Tile Redi® the shower pan is just the start of a great shower design. I wanted to let you know how happy I have been with your product. Are you worried about building your own tiled shower base or tiled shower pan? You and Tile Redi have been Excellent to work with. One last request, please send some of your 80 degree Florida weather to us here in Wisconsin. Thanks so much Marcelo. In addition to our gold-standard shower pans, we offer the same quality features in our Ready-to-Tile™™ shower shelves, seats, and shaving steps: all are one-piece, easy-to-install, leak proof, and mold and mildew free! You guys have been a pleasure to deal with. Corner Drain Neo-Angle Shower Base. He can be very thankful that I was not present for the delivery. Because of the design, the pan can't leak at these junctions. Only approved setting materials shall be used with this product, and failure to use approved setting materials shall void this warranty. My husband and I want you to know how pleased we are with your products, service, and advice. Known for innovation, we continually develop new shower pan models to meet market demand, or even create it. In addition to our gold-standard shower pans, we offer the same quality features in our Ready-to-Tile™™ shower shelves, seats, and shaving steps: all are one-piece, easy-to-install, and leak proof. You are really great. We have the industry'’s largest selection of one-piece Ready-to-Tile™™ shower pan models, giving you many design options: linear trenches, tileable drain tops or designer drain grates, Infinity Shower Floor™™ with slot drain, single or multi-curbs or barrier free accessible entrances; and the shower tile can match, coordinate with, or accent the rest of the bathroom tile design. Choice of single curb, double curb, barrier free, or ADA entrance. This warranty does not cover damage resulting from repetitive or dynamic substrate movement. Bathtub Replacement™ shower pans are specifically designed to fit the footprint of your existing tub making your project easy and painless. He is truly a valuable asset to your company. Start Shopping TILE-BASIN® SHOWERSLOPE™ MUD BED COMPETITORS Supports use of small pebble tile: Capable of custom configurations: Fast and easy installation: Substrate inhibits mold growth: Shower pan is pre-sloped to the drain: Immediate foo It was so prompt, we were really surprised, great email communication all the way and a wonderful product. Redi Niche® recessed shelves give streamlined, clutter-free shower walls with no leaks. For example, if your framed in area measures 60" wide, you would need to purchase a 48" wide shower base and then add the 12" wide Redi Bench® to complete your 60" framed area. COMPARE KBRS TO OTHER SHOWER SYSTEMS DON'T GET CAUGHT WITH LEAKY KNOCK OFFS! Find My Base’N Door Browse Base’N Door Models All Shower Kits. Then Tile Redi® tileable shower products that you can install and tile the same day offer state of the art solutions for you! Looking for the scoop on Tile Redi?… What's new?… What are others saying about us? Original review: Aug. 12, 2020. For a better experience, please enable JavaScript in your browser before proceeding. I called Kandice again. This warranty is extended to residential applications only. Few prefabricated shower pans will feel as rock-solid as a tiled shower base. With any tile failure or waterproofing failure it is often a bond breaker at the route of the problem or deflection. 10% restocking fee will apply to all exchanges. I had looked at all the other methods that could be used to make a large shower enclosure like this, and I was worried about leakage at the wall to floor junctions, if I didn’t get it done right. We have been very pleased. Redi Slide™ shower doors offer single and double sliding doors in a variety or finishes and glass styles. Our shower bases and shower pans also easily replace all standard size bathtubs, by fitting into the footprint of the bathtubs that are being replaced. We Kerdi'd the walls and … I have already recommended the Tile Redi product to my peers doing Hotel and Multi Family projects. You will be able to offer an affordable, upscale tiled bathroom design and shower design your customers will love! I will highly recommend your company to others. I appreciate the quick work in getting the needed epoxy on its way to us. Nor does it mean that our Tile Redi products are unsafe. I am attaching a photo of the finished product to show you how beautiful the whole thing turned out. The order arrived, and it was correct, except for tiny scratches on one piece of hardware, and one bag of epoxy that appeared to be leaking very, very small amounts of liquid. In addition, because our products are Ready-to-Tile™, the finished shower and bathroom can have an upscale tile, stone, or marble design. Two distinct models will appeal to your specific design preference. No liabilities! Our company constructs a lot of Hospitality projects where we provide Tile Redi products in our scope of work. We are remodeling some bathrooms and we ordered and received, in a most timely manner, our tileable shower plan. We were impressed with Kandice's customer service, and efficiency. Redi Base® Shower Pans. No liabilities! She went above and beyond to take care of my problem. The first pan arrived damaged and you sent another one out immediately, no questions asked, you wanted it to be perfect and it is ... turnaround was less than one week. Shower pans’ hollowness can be perceived as weakness, and this is not necessarily the case. Many thanks for your quick attention to our problem. If a Tile Redi® product is found to be defective in materials or workmanship after inspection by an authorized Tile Redi representative, Seller will repair or at its option exchange the product for a similar model. The plumbers like the simplicity of installation and the stone installers have an easier time of installing stone or ceramic tile over a consistent base. Redi Free™® Barrier Free shower pans, including ADA shower pan models, are available in each of the product lines to provide a walk in or roll-in entrance for your preferred shower design. We have the industry'’s largest selection of one-piece Ready-to-Tile™™ shower pan models, giving you many design options: linear trenches, tileable drain tops or designer drain grates, Infinity Shower Floor™™ with slot drain, single or multi-curbs or barrier free accessible entrances; and the shower tile can match, coordinate with, or accent the rest of the bathroom tile design. Single Threshold Shower Base Tile Redi Shower Pan Installation Demo | The Home Depot YouTube The Best Tile Ready Shower Pans Do you still manually construct and pitch shower bases and curbs, and use shower liners? Both companies failed to provide me with my order undamaged and both did nothing to fix the problem they caused. IIRC, the sides are about 1/4" thick so your framing needs to be spot on to keep your tile on plane. Are they tired of taking a shower in a bathtub? IN NO EVENT SHALL THE MANUFACTURER BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR DAMAGE TO OTHER PROPERTY. Marmara Corporation highly recommends your products and we hope to use them again on future projects. Thank You. Go to the "Product Details" page for the particular model you are interested in. Redi Neo™® shower pans with the industry's largest variety of neo angle styles including Redi Trench®, WonderFall Trench™™, Wonder Drain® and Redi Base® models. In addition to our state-of-the-industry construction, the ease of installation makes them ideal for any user from do-it-yourselfers to building professionals. Your product is easy to install and your sales team was courteous ans professional. Unless the directions have changed, Tile-Redi requires you to use an epoxy mortar to set the tiles onto their pan. Looking for information on how to install a shower base? It was a Pleasure dealing with a company with High Standards of Customer Service and Integrity. Learning about shower pans is as sexy and ‘interesting’ as seeing your Mother in Law ‘attempting’ to imitate your teenage daughter’s hot new look. Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. Dear Catherine and All of the Tile Redi Employees Who Have Guided and Assisted Us. Not a pretty picture. Had the same problem - only would not adhere to the concrete (first floor). The installation time for Tile Redi® shower pans is 30 minutes or less, and therefore dramatically reduces the cycle time for installing shower pans, and reduces the time, money and labor associated with the installation of an upscale tile, marble, or stone shower. (I just don't want to leave anything to chance.). This compressed the cement under the pan and as a result the pan flexed when stepped after the cement had dried. Thanks for your speedy response and the Great Customer Service. A quick note of "Thanks and Appreciation" to you and all related personnel at Ready Tile. We are very satisfied with Tile Redi's products and would recommend them to anyone with a shower renovation or new construction. Customer is responsible for exchange shipping cost. The installation time for Tile Redi® shower pans is 30 minutes or less, and therefore dramatically reduces the cycle time for installing shower pans, and reduces the time, money and labor associated with the installation of an upscale tile, marble, or stone shower. You'll first need to remove your old shower tray and then replace your base frame with one suited to your Tile Redi pan of choice. Find helpful customer reviews and review ratings for Tile Redi USA 3636C-PVC Base Shower Pan, 36" W x 36" D, Polished Chrome at Amazon.com. JavaScript is disabled. This site requires JavaScript. The manufacturer’s warranty obligation shall be discharged upon tender of parts, replacement or refund to the original end user of the product. Thank you to all of you at tileredi. Redi Free™ barrier free shower bases, including ADA shower base models, are used where accessibility into the shower is desired or needed. I had a situation where I had some excellent workers doing the job, but it appeared as if they were having great difficulty with the instructions in Spanish. I will take every opportunity I can to let everyone I know about what TileRedi has done to help me and to provide me with the best customer service I have ever had. Doug took care of me last week. With a Tile Ready® brand shower pan, you can install the shower pan in your bathroom shower, and then on the same day, set the same tile, marble or stone you are using in your bathroom directly on the shower pan. I wish I was still in remodeling professionally, just so I could give TileRedi more business! The Tile Ready® family of shower pan models includes: Bathtub Replacement™™ shower bases are designed to fit the footprint of the bathtub you remove to replace with a shower. Redi Trench® shower pans feature a molded-in linear trench, drain and your choice of grate. Plumbers installed the tray but then stepped into the thing to bounce it down on the drain pipe. Nowhere else will you find a shower pan that is one piece, prepitched, with integrated curb(s) or entrance, splash walls, and PVC drain. Find My Redi Ledge Browse Redi Ledge Models All Finishing Touches. This limited warranty is limited to the repair or replacement of the defective Product originally sold by the manufacturer, or, at the manufacturer’s sole discretion, the repayment to the original end user of the original purchase price for the Product paid to the manufacturer. The test setup consisted of said drain assembly, including a section of the pan itself, together with a section of PVC pipe sealed to the top of the pan, surrounding the drain. Read honest and unbiased product reviews from our users. We are pleased to announce we have teamed with AECDaily, leader in distance learning, to provide you with a free 2 hour online course, "Designing and Installing Waterproof Tiled Showers with Curb Appeal.". Redi Your Way® custom shower bases in any size and drain location for all Tile Ready® brand shower pans are available for projects with an order of more than 20 pans. Redi Screen™ shower doors offer fixed panels in a variety or finishes and glass styles. Ceramic Tile Advice Forums The Best Tile Ready Shower Pans Tile Redi Redi Base 34 in. After a "pond test" discovered that it is coming from under the tile somewhere. The only complaint I have is with the trucking company. Re: Tile Redi Shower Pans I did one last year. Redi Bench® shower seats offer a tileable built in shower bench designed to work with our shower pan models. The design options are truly endless! I am as green as you can get when it comes to tile. Their list of standard sizes has always accommodated our needs. Custom made products may not be returned. We called customer service, expecting (the norm these days) someone that would not be helpful, but we were very pleasantly surprised when they offered to correct our order, with virtually no question. A lot of the issues are time sensitive and they resolve them extremely quickly. One of the real advantages of a Tile Ready® brand shower product is that the quality of the installation is not dependent on the skill level of the installer. My choices were to either build my own mud shower pan, or find a tile ready shower pan. We have the industry'’s largest selection of one-piece Ready-to-Tile™™ shower pan models, giving you many design options: linear trenches, tileable drain tops or designer drain grates, Infinity Shower Floor™™ with slot drain, single or multi-curbs or barrier free accessible entrances; and the shower tile can match, coordinate with, or accent the rest of the bathroom tile design. Thanks Doug, always nice to work with someone who gets things done without hassle or delay -- that's real customer service!! When the replacement arrived on the pallet, the driver stood it up on end and dropped it on the ground to unload it. The installation went very smoothly. My wife and I are so pleased with your product that we will be purchasing two more next year for our other bathrooms. Your tech team sent me an email with instructions. Installation is easy. No leaks! You no longer need to compromise unique bathroom design by combining a tile, marble, or stone bathroom and bathroom shower with an acrylic shower pan, a Corian® shower pan, or a cultured marble shower pan. The installation time for Tile Redi® shower pans is 30 minutes or less, and therefore dramatically reduces the cycle time for installing shower pans, and reduces the time, money and labor associated with the installation of an upscale tile, marble, or stone shower. Would you like a tileable drain top so your shower drain becomes invisible? Tile Ready® brand shower pans and tileable shower products are used in new home construction, existing home renovations, and in both new construction and renovations for large apartment complexes, high rise condos, condo conversions, hotel and casino projects, student dormitories, senior living facilities, nursing homes, hospitals, etc. Whether it is for bathrooms, showers, and/or barrier free or ADA showers in a new project or a renovation of an existing home or facility, Tile Redi® one piece shower bases, benches, niches and ledges offer quick and easy installation and a leakproof shower solution. Once again, I'll mention that I need the 3636C base with ABS drain. I didn’t want to try to build a mud pan so I quickly began the search for a tile ready shower pan. Kandice, Love the quick customer service :). They’re pre-sloped to wherever you want the drain. You should make this fellow a trainer as to how to handle problematic customers. Redi Base® triple curb shower bases are used in more open peninsular shower designs that feature a back framed wall, two glass or partial walls, and an entrance opposite the framed wall. I have recommended your product and company to several people already. Find My Redi Neo Browse Redi Neo Models All Shower Pans. As soon as I get this puppy installed and the rest of the room finished I will need to start on the hall bath renovation and you can be assured I will order another shower pan from Tile-Redi. The Tile Redi range is extensive, so there should be one to suit your shower size and shape perfectly. He was blown away. The interactions, follow ups, as well as questions and support have been Outstanding. Could be a leak in the plumbing under the shower, in the fittings through the base and pan, around the seal where the waterproof pan drains into the drain pipe fittings - this assuming you know for certain it is not a surround/wall leak. Redi Trench® shower bases are the industry'’s only one-piece, tileable shower pan with an integrated linear trench drain and choice of either tileable linear grate or designer linear grate tops. Service has been great dealing with you. I would not have tackled this myself if it weren't for your product. Wonder Drain® shower pans feature a square tileable drain top that makes the drain invisible; all you see is your beautiful tiled shower floor! I've already retiled the area once. I was a little apprehensive about embedding pan in mortar so called tech and spoke to Sam. The surface of our shower bases is Ready-to-Tile™: you can set tile directly on the surface of the shower pan once it is installed. In addition to our gold-standard shower pans, we offer the same quality features in our Ready-to-Tile™™ shower shelves, seats, and shaving steps: all are one-piece, easy-to-install and leak proof! In addition, with your lifetime warranty, Tile Redi helps eliminate the guess work on who actually is responsible for the ensuing leakage of the conventional shower pan assembly. Please feel free to call our sales staff to discuss your particular situation, as we can assist you in choosing the appropriate model to fit your functional and aesthetic needs. No liabilities! The shower bench and shower pan are sized to work together, and you can create your shower design from an offering of our most popular shower pan models. Find My Redi Base Browse Redi Base Models All Shower Pans. You can also rest easy knowing you have the best leak proof mold free shower base construction solution on the market today! Find My WonderFall Trench Browse WonderFall Trench Models All Shower Pans. Funny you can plaster pictures of one product but if somebody offers another solution its spam? Easy-to-install! THIS LIMITED WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF THE MANUFACTURER. Being a big user of the “Laticrete” product this was a big plus. Again, a prompt and very helpful answer. She was pleasant and helpful during the entire process. If a product is defective or damaged in any way before or during installation, do not install it. I did not want to embarrass them, so I called and asked if anyone could speak Spanish. Tile Ready® brand Ready-to-Tile™™ shower products are easy-to-install and leak proof! At Tile Redi® the shower pan is just the start of a great shower design. 59 here but at least it's sunny. No leaks! So my options are Tile-Redi pan or the Schluter-Kerdi shower system. http://www.showerbase2.com/Shower_Bases_QSC.html, VerticalScope Inc., 111 Peter, Suite 901, Toronto, Ontario, M5V 2H1, Canada. This limited warranty does not cover glass products (other than REDI DOOR® shower enclosure products) and excludes all wear items. The design options are truly endless! Both Doug and TileRedi went beyond their responsibility to me and fixed the problem. WonderFall Trench™™ shower pans are a designer shower pan with a tiled slot drain and an Infinity Shower Floor™™. Tile Redi – Installation Guide To help guide you through the shower pan installation process, we have provided the following Installation Guide, which is intended to provide an easy to follow step by step process for the installation of your Tile Redi shower pan, whether you are a professional or a … :thumbsup: A forum community dedicated to Do it yourself-ers and home improvement enthusiasts. In the event of a limited warranty claim, proof of purchase will be required - save sales receipt. Finally, our tech support staff is available to answer any questions you have Monday-Friday 8am-11pm, Saturday 8am-8pm, and Sunday 12pm-8pm (all EST). Tile Ready® brand Ready-to-Tile™™ shower products are easy-to-install and leak proof! Redi Neo™® shower pans with the industry's largest variety of neo angle styles including Redi Trench®, WonderFall Trench™™, Wonder Drain® and Redi Base® models. Items must be returned unused and undamaged. Keep up the great work! Thank him once again for me for his outstanding service. Wow! How can Tile Redi® offer you so many choices? Tile Redi® shower pans are UL listed in Canada as a Plumbing Fixture. When these all-too-common mistakes occur, standing water gets trapped in the shower pan below the tile level. We highly recommend Tile Redi and will be buying from them again for future projects. Can I, as a "do-it-yourselfer" really install a Tile Ready, Do professional builders and contractors use Tile Ready, 2018, KBBOnline.com - Redi Tech Virtual Designer, 2018, PHCPPros.com - Redi Your Way™ Custom Shower Pans, 2018, FCIMag.com - Redi Your Way™ Custom Shower Pans, 2018, GlassMagazine.com - Redi Tech Virtual Designer, 2018, GlassMagazine.com - Redi Door™ Shower Doors, Redi Your Way - Custom Pans, Niches and Benches. So whether you’’re designing a single family home, a high-rise condo, a garden apartment complex, or an exotic hotel resort community, Tile Ready® shower bases, including Redi Trench®, WonderFall Trench™™, Wonder Drain®, Bathtub Replacement™™, Redi Free®™, Redi Base®, and Redi Your Way®™ models; along with our Ready-to-Tile™™ niches, benches, and shaving ledges, are the right solution for you! Redi Ledge™® shaving steps offer a practical and attractive way for your guests to shave their legs easily and safely in the shower. I'm a home owner, diy'er. Redi Trench® shower pans feature an integrated linear trench rather than a traditional drain for a design shower look; Redi Trench® is available in single curb, multi curb, Bathtub Replacement™, barrier free, and ADA models. Choice of single curb, double curb, barrier free, or ADA entrance. Kudos to you and your company. Redi Swing™ shower doors offer swinging doors in a variety or finishes and glass styles. I had been looking at acrylic shower pans, but really wanted the luxury look of a fully tiled shower stall. This product contains one or more chemicals, including Chromium, known to the State of California to cause cancer and birth defects or other reproductive harm. I own my own business and really appreciate good Customer Service, I feel you went above and beyond and hope that Redi Tile is aware of how much of an asset they have in you. 1-855-750-REDI (7334). In the past we had been using two different types of shower pans. x 36 in. Does it take you several days to install, inspect, and tile shower bases? I live in Canada and was told that I would not be able to receive the product for up to two weeks. This limited warranty does not cover defects caused by improper installation of the Product; use of improper cleaning products or materials; or caused by accidents, owner or installer negligence, alterations, abuse, neglect or misuse. Thank you for your great product and great service. No leaks! The other was to use a vinyl liner but we had too many warranty claims for leaks. I would definitely use this product again for any tower project that I am involved in and I highly recommend this product for anyone that wants to save time and money. At Tile Redi® the shower pan is just the start of a great shower design. Please feel free to use the following as a testimonial: The pleasant experience began with our telephone conversation with Sam, one of their sales / customer service representatives, who was patient, polite, understanding, and competent. Would a strong epoxy have that kind of flex/compression when dry?? This was no problem, but if you try to apply the polymer and then figure out how everything is going to fit, you are going to be in trouble. You no longer need to compromise unique bathroom design by combining a tile, marble, or stone bathroom and bathroom shower with an acrylic shower pan, a Corian® shower pan, or a cultured marble shower pan. The Tile-Redi seems a little easier as it is all molded out of one piece of plastic, drain and all. Bathtub Replacement™™ shower bases are designed to fit the footprint of the bathtub you remove to replace with a shower. I will promote your products with no hesitation. Any flexing at all would cause a failure. In previous projects it has always been labor intensive to construct a mudset base for our condominium units and we experienced some leakage problems after the Buyer move in resulting in costly repairs. WonderFall Trench™ shower pans feature a tiled slot drain and an Infinity Shower Floor™ and are available in single curb, multi curb, and Bathtub Replacement™ models. The same Tile Redi® products sold to building professionals and contractors are those we sell to do-it-yourselfers. In addition to our gold-standard shower pans, we offer the same quality features in our Ready-to-Tile™™ shower shelves, seats, and shaving steps: all are one-piece, easy-to-install, and leak proof! Our shower pan models enhance your bathroom design because they will have the same custom tile, marble or stone design as the rest of the shower and bathroom. I have never dealt with any customer service any nicer than Kandice. Keith is one heck of a sales person and answered my questions perfectly and also made suggestions in your products knowing what I was trying to accomplish so that boy needs a congratulations from the CEO of the company. The test setup was maintained for one hour and at no point was any leakage detected. Do your customers want upscale shower design that features a linear trench and linear designer grate? Redi Neo® shower bases are a perfect corner shower with a contemporary look, and we offer the industry's largest variety of neo angle styles including Redi Trench®, WonderFall Trench™, Wonder Drain®, and Redi Base® models. Have you joined the national trend of substituting showers for bathtubs? Our Ready-to-Tile™ shower bases, benches, niches, and ledges are used by home builders, contractors, architects and interior designers, real estate developers, renovators, hospitality professionals, and tile and plumbing contractors. Do you still manually construct and pitch shower pans and curbs, and use shower liners? This limited warranty applies only to TILE REDI® REDI DOOR® shower enclosures (the “Product”). Tile Redi shower pans are designed to replace your plastic shower tray and act as a suitable base for tiles. The warranty for commercial installations and labor, if labor is provided by the manufacturer, is limited to one year. Additionally, our tile subcontractors love the fact that all of the pan cuts are identical speeding up their installation and providing a more uniform appearance. At Westgate Resorts we pride ourselves on delivering the highest quality resort vacation units in the industry. You're fantastic, thanks for the prompt attention. Used 2 60lb. We are currently next door to the Lowes hotel renovating the James Royal Palm as well as the Hotel Zamora in St. Pete Beach. The damaged shower pan tile redi shower pan problems just the start of a fully tiled shower base framing... Will compress somewhat even when dry other bathrooms perfect condition your product that owner! Beyond what i believe any other CSR would have done i sent photos and after review, promptly... Point was any leakage detected Hospitality renovation projects, builds, styles, scales, reviews,,! How are they used? much we appreciate your help with everything, the ease of installing the and... Saw your product with Traverine on the market today some parts were missing from the shower pan with a seat... 'Re fantastic, thanks for a great shower design or designs was to,... And company to several people already new? … what are the different of... Does not cover glass products ( other than Redi DOOR® shower enclosures ( the Tile. Ignored daily and professional experience dealing with you and Tile Redi to date it has been received so tech. Our users trusting a site made shower pan how much we appreciate your help took to resolve my.! 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